Contact Center Process Management Guide

Contact Center Process

Contact centers are pivotal hubs where businesses engage with customers, aiming for excellent service with efficient operations and minimizing costs, a challenging balance that demands strategic technology use, optimized agent performance, and streamlined processes. Given that 50% of consumers think customer support needs significant improvement, there is substantial potential for enhancement. What is contact center

From Founder to Influencer: Boost Your Startup’s Visibility through Public Speaking

In the ever-evolving realm of startups, increasing visibility is crucial. One effective strategy for entrepreneurs to raise their profile and position themselves as industry influencers is by engaging in public speaking. This piece explores how public speaking can elevate you from an entrepreneur to a figure significantly augmenting your startup’s visibility and credibility in the

How student entrepreneurs can fund their business

student entrepreneurs funding

If you ask any great startup mentor, they’ll tell you that raising enough capital to take off remains the biggest challenge for student entrepreneurs. Still, many students have turned their innovative business ideas into reality without the assets and financial means of seasoned entrepreneurs. Most successful businesses today began as college startups. If you’re a