DoorDash is Working on an AI Chatbot to Speed Up Food Ordering
DoorDash Inc., a prominent U.S. food-delivery service, is gearing up to streamline the food ordering process and enhance customer experience with an AI-powered chatbot called DashAI. Currently being tested in select markets, DashAI aims to provide personalized restaurant recommendations through simple text prompts, potentially giving DoorDash an advantage over its competitors. The chatbot’s experimental nature